Frequently Asked Questions

Frequently Asked Questions

Read the list below for some of our frequently asked questions. If you have additional questions, feel free to call us at (970) 493-3236.

”When will you be at my home for a service call?”

  • Service appointments are set on the hour with a +/- 15 minute window. Call today to schedule an appointment! 970-493-3236 or email us at

”How do I set up a service appointment?”

  • You may call us at 970-493-3236 or email us at . You can also reach out through the Contact portion of this website.

”How can I tell if my appliance is worth repairing?”

  • A quality appliance will typically last 14 years and the average service call is approximately $100. Based on this information, if your appliance is 15 years old it is likely not worth repairing, depending on the brand name and value. Please call us at 970-493-3236 or email us at if you would still like help determining if your appliance is worth repairing

”What hours are we open?”

  • Showroom Hours : Monday through Friday 9:00 AM to 3:00 PM. Closed Saturday/Sunday. Service calls can be scheduled at our service number, 970-493-3236.

”Who do I contact for parts?”

  • Chuck can help with parts by phone at 970-493-3416 or by email at You will need the model number and manufacturer of your appliance. If you don’t have this information, we may be able to help you find it

”Do you carry parts in your service trucks?”

  • We carry most commonly used parts on our trucks. However, if we are required to return to the store for parts, you will not be charged extra. We also carry many specialty parts at our convenient store.

”How do I pay for online or phone orders?”

  • All phone and email orders require pre-pay via credit card, even if items are not currently in stock. This secures the order in our system, and allows us to provide an estimated delivery time. You can choose to have the part delivered to your home or to our main office in Fort Collins.

For used appliance sales, contact Doug at 970-493-4422 or email or

GE & Hotpoint

Combining food storage convenience, flexibility and value

Blaze Grills

Lowest Prices and Lifetime Warranty

Refurbished & Other New

New scratch-n-dent appliances available too

Speed Queen

The Proven Performer in Laundry


Pay Less, Save More with Conservator

Refurbished & Other New

New scratch-n-dent appliances available too

For even more inventory, visit our sister site: Appliance Center of Northern Colorado.